The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 40 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's menu
Spa & Leisure
Leisure/ TV room
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Piazza Santa Maria Novella 8,
Florence,
Italy,
50123,
Tuscany
Map view
street view
Piazza Santa Maria Novella 8,
Florence,
Italy,
50123,
Tuscany
City landmarks
Museum
Gallerie Degli Uffizi
830 m
Bridge
Ponte Vecchio
650 m
Square
Piazza del Duomo
620 m
Church
Cathedral of Santa Maria del Fiore
710 m
Museum
Galleria dell'Accademia
1.1
km
Square
Piazzale Michelangelo
2.2
km
Square
Piazza della Signoria
780 m
Museum
Palazzo Vecchio
790 m
Market
Mercato Centrale
720 m
Museum
Pitti Palace
1.0
km
Church
Basilica of Santa Croce in Florence
1.5
km
Piazza Dei Pitti 1
The Boboli Gardens
1.3
km
Museum
Museum of Opera of Saint Maria of Fiore
610 m
Museum
Riccardi Medici Palace
680 m
Museum
Bargello National Museum
890 m
Museum
San Marco Museum
1.2
km
Museum
Museo Galileo
930 m
Church
Church and Museum of Orsanmichele
610 m
Church
Brunelleschi's Dome
710 m
Piazza della Signoria
Loggia dei Lanzi
770 m
Museum
Leonardo da Vinci Interactive Museum
980 m
Event hall
Palazzo Degli Affari
610 m
Nearby
Landmark
Campanile di Giotto
580 m
Church
Basilica of Santa Maria Novella
100 m
Museum
Strozzi Palace
300 m
Church
Battistero di San Giovanni
510 m
Square
Piazza della Repubblica
440 m
Church
Ognissanti Church
470 m
Museum
Medici Chapel
480 m
Restaurants
La Spada
70 m
Via della Spada 62R A Due Passi Da P. Zza S. Maria Novella
Trattoria al Trebbio
120 m
Via delle Belle Donne 49r
Cicalone
130 m
Via Delle Belle Donne 43 R
Braceria Bisteccheria Ristorante Santa Maria Novella
120 m
Via della Scala
Il Grillo
140 m
Piazza di Santa Maria Novella 32r
Chianineria Trattoria dall'Oste
520 m
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Friendly staff
Room cooling
Minor noise
8.2/10
Great
Rooms
8.2
Location
9.3
Service
8.7
Dining
7.2
Guest reviews
8.2/10
based on 10 reviews
4/5
based on 1096 reviews
8.5
8.5/10 based on 1502 reviews
#103 of 429 hotels in Florence based on Tripadvisor
Reg
United Kingdom,
April
2024
8.2/10
Our stay at the hotel was fantastic overall. The rooms were spacious and equipped with 2 ensuite bathrooms, which added a sensational touch to our comfort. The only downside was that the room was a bit too warm. The top-floor room offered a fun experience with a quiet atmosphere and a lovely view over the city rooftops.
Rooms
9.0
The rooms were spacious and comfortable, perfect for a family of two adults and two teenage children.
Service
9.0
The staff was not only professional and friendly but also helpful, making our stay even more pleasant. They even accommodated our request for Italian cooking.
Location
10.0
The location of the hotel is simply perfect, offering easy access to major attractions and making sightseeing a breeze.
Dining
6.0
The dining experience was a bit poor, with limited breakfast options and a bed setup that was not very comfortable.
Facilities
7.0
The facilities provided enough for our needs, but there was room for improvement in the dining area.
Thomas
United States,
April
2024
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and comfortable, but a bit noisy late in the evening and early morning. The service was top-notch, with the friendliest and most helpful staff I encountered during my entire trip in Italy. The location couldn't have been better, with easy access to all major tourist attractions in Florence. The dining experience exceeded my expectations, especially with the best gluten-free breakfast I had in all of Italy. The facilities were fantastic, making my stay even more enjoyable.
Rooms
8.0
The rooms were all different, spacious, and comfortable, but a bit noisy at times.
Service
9.0
The staff was incredibly accommodating, friendly, and helpful.
Location
10.0
The location is amazing, just a 2-minute walk from the main train station and surrounded by historical sites and great dining options.
Dining
9.0
The dining experience was superb, with the best gluten-free breakfast and a lovely waitress who made my meal even more enjoyable.
Facilities
9.0
The facilities provided everything I needed for a comfortable and convenient stay.
John
United Kingdom,
February
2024
8.6/10
The hotel offers spacious rooms with good amenities, albeit slightly small for a group of 4 for a short stay but with an excellent bathroom. The service was outstanding, with smart and very friendly staff who went above and beyond, even assisting in booking tickets to the Uffizi galleries. The location is ideal for exploring Florence on foot, with easy access to major attractions and a lovely view of the church from the square. The dining experience was outstanding, offering some of the best in a 4-star hotel, though there is room for improvement in the selection. Overall, a great value for money stay with a few minor downsides.
Rooms
8.0
The rooms are very spacious with good amenities, and the bathroom is excellent.
Service
9.0
The staff were exceptionally friendly and helpful throughout my stay, even booking tickets for me.
Location
9.0
The hotel's location is fabulous, making it convenient to reach major attractions by foot and offering a lovely view of the church from the square.
Dining
9.0
The dining experience was outstanding, one of the best I have had in a 4-star hotel.
Facilities
8.0
The hotel offers additional services like room service, dry cleaning, and tours/ticket assistance, making the stay even more convenient.
Geoff
United Kingdom,
November
2023
9.0/10
I had a fantastic stay at this hotel! The room with a balcony was amazing, spacious, and had a stunning view of Santa Maria Nova Plaza. The service was top-notch, with lactose-free options provided and a mini-bar free of charge. The location is unbeatable, right by the main train station and close to all the historical sites. The dining experience was good, especially the fresh, made-from-scratch pizza. Overall, a great value for money choice with a few minor downsides.
Rooms
9.0
I was lucky to get room 117 with a balcony; it was spacious with opening windows overlooking Santa Maria Nova Plaza, offering a fun experience on the top of the hotel.
Service
9.0
The staff was amazing: friendly, funny, and always helpful. They even provided lactose-free products for my wife.
Location
10.0
The location is amazing, just a 2 minutes' walk from the main train station and near all the historical places. A picturesque piazza near the cathedral area.
Dining
9.0
The dining experience was outstanding, especially compared to other places visited. Fresh, made-from-scratch pizza was a highlight.
Facilities
8.0
The hotel offers great facilities, though cooling the room was a bit challenging due to the heat. Overall, a comfortable and enjoyable stay.
Great location
Room cooling
Peggy
United States,
October
2023
8.6/10
I had a pleasant stay at this hotel. The room was spacious, clean, and comfortable, but a bit hot at times. The service was exceptional, with the staff being very helpful and customer-oriented. The location is great, near the train station and within walking distance to major historic sites. The dining options were tasty with a good variety. The facilities were comfortable and well-kept.
Rooms
8.0
The room was quite big and very clean, although a bit hot and stuffy.
Service
9.0
The service was outstanding and entirely customer-oriented. The staff provided us with helpful recommendations and were warm and friendly.
Location
9.0
The location is great, just a short walk from the station and the main historic sites.
Dining
8.0
The dining experience was tasty with a good variety.
Facilities
9.0
The facilities were comfortable and well-kept.
clean
hot rooms
Michael
United Kingdom,
September
2023
8.4/10
This hotel is like a hidden gem in the heart of Firenze with immaculate bedrooms and friendly, helpful staff contributing to our enjoyment of the city. The lovely piazza location provides easy access to the main attractions and charming restaurants, although the dining experience could be more diverse. The modern and comfortable rooms offer a pleasant stay that could only be enhanced by a few adjustments. The value for money is decent with some minor areas for improvement.
Rooms
8.0
Elegantly modern rooms with nice bathroom amenities.
Service
9.0
The staff, especially in the breakfast area, were friendly and warm, making our stay pleasant.
Location
10.0
Perfectly situated near the Santa Maria Novella cathedral and within walking distance of major attractions like the Duomo, Accademia, and Uffizi Gallery.
Dining
7.0
The dining options were adequate but could be more satisfying for diverse dietary preferences.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Chris
United Kingdom,
September
2023
8.2/10
I had a mixed experience at the hotel. The room change for a larger, less modern room was a bit disappointing, but the fantastic rooms made up for it. The service was outstanding and entirely customer-oriented, though we did face an issue with a tour. The location was very convenient for walking to all the sites in Florence, but I was appalled to find out that breakfast was not included in the daily rate, considering the price paid.
Rooms
8.0
The rooms were fantastic overall, despite the initial room change.
Service
9.0
The service staff were friendly, helpful, and eager to assist in any way possible.
Location
9.0
The hotel's location was great for easy access to all the cultural buildings and shopping areas in Florence.
Dining
7.0
The dining options were limited, but the hotel's proximity to excellent nearby restaurants made up for it.
Facilities
8.0
The hotel had all the essential facilities, ensuring a comfortable stay.
Jamie
United Kingdom,
August
2023
8.4/10
The hotel offers a stunning view over the square from its spacious rooms with 2 ensuite bathrooms, making the stay incredibly comfortable. The location is perfect, near the train station and city center, ideal for exploring the city. The dining experience is good with a variety of food options, though slightly limited. The service is helpful overall, but a request for an electric kettle in the room was refused.
Rooms
9.0
I had the most wonderful view over the square from my room with high ceilings, and the 2 ensuite bathrooms were sensational, adding to the comfort of my stay.
Service
8.0
The staff's assistance was excellent, and the hotel's location near S M Novella train station and the Duomo was very convenient.
Location
10.0
The hotel's location near the train station and the Duomo is perfect for exploring the city, making it a plus point of the stay.
Dining
7.0
The dining experience was good with a variety of fresh and reasonably priced food options, although slightly limited.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
James
United States,
May
2023
7.0/10
My stay at the hotel was pleasant overall. The rooms were a good size, although a bit stuffy at times, and had a unique roof window. The service was friendly and very helpful, making our stay more enjoyable. The location was convenient and within walking distance to many attractions in Firenze. The dining experience was mediocre. The hotel facilities were adequate.
Rooms
7.0
I found the rooms stylish and comfortable, although a bit challenging to use at times.
Service
9.0
The staff was friendly, very kind, and a joy to talk to, providing us with useful information during our stay.
Location
8.0
The hotel's location was great, within walking distance to the Duomo and the river, making it easy to explore Florence.
Dining
5.0
The dining experience was mediocre during my stay.
Facilities
6.0
The hotel facilities met our basic needs without being exceptional.
Jim
United Kingdom,
April
2023
7.0/10
The hotel sits on a very pretty square in Florence, offering a modern and spacious room for our family of four. The service was incredibly friendly, with helpful suggestions for exploring the city. The dining experience could use improvement, but the facilities were enjoyable and well-maintained.
Rooms
8.0
The room was really nice, very modern, with a nice bathroom and toiletries. It provided enough space for our family of two adults and two teenage children, although it looked older than the church across the street.
Service
7.0
The staff, particularly in the breakfast area, were friendly and helpful. They even provided us with a map highlighting all the sites and recommended the best ice cream in Florence, which was indeed excellent. However, the manager was extremely rude when approached.
Location
8.0
The hotel is located on a very pretty square in Florence, making it a spectacular setting. It is near the train station, in the center of Florence, and close to the Duomo and Ponte Vecchio. However, our room was in the basement, so we missed having a view over the square.
Dining
5.0
The dining experience was not great, the options were a little poor for a 4-star hotel, and it was not worth its inclusion in the room price. A steak was not satisfying.
Facilities
The hotel facilities were adequate, but there is room for improvement in the dining options to match the hotel's standard.
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